Privacy Policy
Last Updated: November 10, 2025
Effective Date: November 10, 2025
Introduction
Look, we get it - privacy policies can be a real snooze-fest. But here at Quantyrax Frontier Realty, we actually care about keeping your info safe. We're not just saying that to tick a legal box.
When you're searching for that perfect waterfront property or dreaming about a rural estate, you'll be sharing some personal details with us. This policy breaks down what we collect, why we need it, and how we're gonna protect it. No fancy legal jargon - just straight talk about your privacy.
We operate under Canadian privacy laws (PIPEDA, for those who care about acronyms), and we take that responsibility seriously. If you've got questions after reading this, just shoot us a message.
What Information We Collect
Here's the deal - we only collect what we actually need to help you find or sell properties. Nothing sketchy, nothing excessive.
Personal Contact Details
- Your name (first and last - pretty basic stuff)
- Email address and phone number so we can actually reach you
- Mailing address if we're working on a deal together
- Preferred contact method (some folks hate phone calls, we respect that)
Property Preferences & Financial Info
- What you're looking for - waterfront, rural estate, investment property, etc.
- Budget range (helps us not waste your time showing places out of reach)
- Financing pre-approval status (if you're comfortable sharing)
- Current property details if you're selling
- Timeline for buying or selling
Technical & Usage Data
- IP address and browser info (standard website stuff)
- Which properties you've looked at on our site
- Pages you visit and how long you stick around
- Device type and operating system
- Referral source (how you found us)
How We Use Your Information
We're not selling your data to random companies or spamming you with junk. Here's what we actually do with your info:
Property Matching & Communication
When a waterfront gem hits the market that matches what you're after, we'll reach out. We'll also keep you posted on market trends and any properties you've shown interest in.
Transaction Processing
If we're helping you buy or sell, we'll use your info to handle the paperwork, coordinate with lawyers, arrange viewings, and basically make the whole process less painful.
Service Improvement
We look at how people use our site to make it better. If everyone's bouncing off a certain page, we'll fix it. That kinda thing.
Legal Compliance
Real estate's got regulations. Sometimes we need to keep records or verify identities. It's not fun, but it's necessary.
Marketing (Optional)
We might send you market updates or new listings, but only if you've said it's cool. You can opt out anytime - we won't take it personally.
Who We Share Information With
We're pretty protective of your data, but sometimes we gotta share it to get the job done. Here's who might see your info:
Service Providers - Website hosting, email platforms, CRM systems. They're bound by contracts to keep your data safe.
Real Estate Professionals - Other agents, brokers, lawyers, inspectors. Can't close a deal without 'em.
Financial Institutions - Mortgage brokers and lenders (only with your permission).
Legal Requirements - If a court or regulator demands it, we've gotta comply. Hasn't happened yet, but we're required to mention it.
We'll never sell your personal info to marketers or data brokers. That's not how we roll.
Cookies & Tracking Technologies
Yeah, we use cookies - not the chocolate chip kind, unfortunately. Here's what's happening behind the scenes:
Essential Cookies
Keep the site running. You can't really disable these without breaking stuff.
Analytics Cookies
Help us see what's working and what's not. Totally anonymous data.
Preference Cookies
Remember your settings so you don't have to keep telling us the same stuff.
Marketing Cookies
Track which ads brought you here. You can disable these in your browser.
Most browsers let you control cookies. Check your settings if you wanna dial things back.
How We Protect Your Data
We've got multiple layers of security protecting your information. Here's what we've got in place:
- SSL Encryption - Everything sent to our servers is encrypted. Look for that padlock in your browser.
- Secure Servers - Our data's stored in Canadian facilities with physical security and regular audits.
- Limited Access - Only team members who need your info to do their job can access it.
- Regular Backups - We backup data regularly in case something goes wrong.
- Staff Training - Everyone on our team knows the privacy rules and takes them seriously.
Real Talk: No system's 100% hack-proof. We're doing everything we can, but if there's ever a breach, we'll let you know ASAP and help you deal with it.
Your Privacy Rights
Under Canadian law, you've got some solid rights when it comes to your personal data. Here's what you can do:
Access Your Information
Wanna know what we've got on file? Just ask. We'll send you a copy within 30 days.
Correct Your Information
If something's wrong or outdated, let us know and we'll fix it.
Delete Your Information
Want out? We'll delete your data unless we're legally required to keep it (like completed transaction records).
Opt Out of Marketing
Every marketing email's got an unsubscribe link. Click it and you're done.
Data Portability
Need your data in a format you can use elsewhere? We can do that.
To exercise any of these rights, shoot us an email at info@quantyraxfrontier.info or give us a call at (604) 782-9145.
How Long We Keep Your Data
We don't hoard data forever. Here's our retention policy:
- Active Clients: We keep your info as long as we're working together, plus a reasonable time after in case you come back.
- Completed Transactions: Real estate law requires us to keep transaction records for 7 years. Can't get around that one.
- Marketing Lists: If you haven't engaged with us in 3 years, we'll remove you unless you tell us otherwise.
- Website Analytics: Anonymous usage data gets aggregated and the raw data's deleted after 26 months.
After these periods, we'll either delete your data or anonymize it so it can't be traced back to you.
Updates to This Policy
Privacy laws change, our business evolves, so this policy might get updated from time to time. When we make significant changes, we'll:
- Update the "Last Updated" date at the top
- Send you an email if you're an active client
- Post a notice on our homepage for 30 days
Minor tweaks (like fixing typos or clarifying language) won't trigger notifications, but we'll still update the date.
Frequently Asked Questions
Nope. We don't sell or share your personal information with competing agencies. If we're part of a transaction with another agent (like you're buying and they represent the seller), we'll only share what's necessary to complete the deal - and you'll know about it.
If we never close a deal together, we'll keep your contact info on file for about a year in case you change your mind. After that, unless you've asked to stay on our mailing list, we'll delete it. You can also request immediate deletion anytime.
Absolutely. You can browse our site without creating an account or giving us any personal details. We'll collect basic analytics (like page views), but that's anonymous. If you wanna schedule a viewing or get more details, that's when we'll need to know who you are.